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Geico Insurance Complaint - Fraudulently Taking Money - Geico Auto insurance
Geico Insurance Complaint

Geico Insurance Complaint

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Fraudulently Taking Money - Geico Auto insurance


I needed insurance(renewal time) shopped around and Geico was cheapest. I put in all my info, verified DL and VIN# went to payment page put in my Credit info and Submitted. BAMMMM next page "Thank you for making your Payment of $331 on your past due balance from policy xxxxxx! Now we will attempt to charge the down payment of $xxx! and so on with their disclaimers."

I called customer service to find out what just happened and apparantly I had a balance due from over 5 yrs ago they just collected on. I lost it. This is Fraud because they did not disclose to me I had a balance due nor in the past five years have I gotten a bill from them to even know I had a balance due. The agent said that they can't do that they have to disclaim a balance will be taken out befor taking it. And sent me a picture of a training manual page that shows what the page should look like in this scenario. Which of course is NOT what the page looked like. I explained to the guy I had a little less than $400 in my account, Down payment was $160 why they HELL would I approve a past due balance that was going to keep me from getting insurance. Four days later still don't have insurance, Geico won't do a damn thing to fix this and told me I can try and fight them I will lose and told me I was a Liar on the phone. WORST COMPANY EVER!

IF THIS HAS HAPPENED TO YOU PLEASE CONTACT ME! I am filing a Lawsuit for Fraud and the more proof I have the better! Please help I know there are more out there because the rep even emailed me that ALOT of people do this and complain!! PLEASE HELP IF YOU ARE A VICTIM TOO! thzrns@gmail.com


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